By Eunice Tjituka, Senior Manager: Global Business and Treasury Operations at Nedbank Namibia
Windhoek, July 28 — For many Namibians, travelling abroad or paying for goods and services internationally can seem complicated.
Terms such as ‘cross-border payments’, ‘foreign exchange (FX)’ and ‘international transaction fees’ often sound technical, yet they reflect everyday banking moments – from paying for a flight online to swiping a card while travelling. At Nedbank Namibia, our role is to simplify these conversations and help clients understand what really happens when money moves across borders.
In simple terms, a cross-border payment occurs when money is sent or spent in another country. This includes booking accommodation, shopping from an international website, or sending money to family. Because different countries use different currencies, these transactions involve FX – the conversion of Namibian dollars to another currency.
Behind the scenes, global payment networks such as Visa, Mastercard and SWIFT securely route these payments. While the process is seamless for clients, multiple systems and institutions are involved, which is why certain costs apply.
When you use your debit or credit card overseas, the transaction is processed in the local currency and then
converted to Namibian dollars. There are typically 2 charges to be aware of:
ď‚· A currency conversion cost that is influenced by exchange rates
ď‚· A cross-border transaction fee that is charged by the bank
When using a debit or credit card internationally, clients should be aware that cross-border transactions may attract FX and banking-related charges. While these costs often look small on an individual transaction, they can accumulate over the course of a trip or across multiple international purchases, making awareness and planning important.
Larger international payments such as tuition fee payments, supplier settlements or import-related transactions are commonly processed through international payment networks such as SWIFT. Depending on the nature and destination of the payment, different fees and FX costs may apply. Clients are encouraged to go to their nearest Nedbank Namibia branch or speak to their relationship manager for guidance on the most suitable payment option and the fees and charges that apply.
It is important to note that receiving banks abroad may apply their own charges, which are beyond the control of
the sending bank.
FX is often the largest – and most variable – cost in cross-border payments. Nedbank Namibia’s competitive
advantage lies in the direct integration of our payments function and our FX dealing desk. This enables real-
time, market-aligned pricing and immediate execution, curtailing reliance on static or buffered pricing models.
By actively managing FX exposure through dealer-driven pricing and real-time hedging, we can offer tighter spreads, enhanced cost transparency, reduced settlement risk, and greater certainty on final transaction values.
Clients regularly note that Nedbank’s FX pricing is sharper and more transparent, with faster execution
improving cash flow planning and overall confidence – particularly for corporates, importers and exporters.
Cost transparency remains central to our approach. A clear, structured fee framework ensures that clients fully
understand their FX and cross border charges without hidden costs. This enables more informed financial decisions and a smoother international banking experience.
As part of regional regulatory enhancements within the Southern African Development Community, the Bank of
Namibia has introduced additional harmonized balance-of-payments (BOP) codes, effective 30 June 2026.
These codes apply to both Common Monetary Area (CMA)* and foreign currency transactions and will form part
of cross-border reporting requirements going forward. Clients are advised to review their current payment and reporting processes to ensure alignment with the updated BOP framework and avoid any delays or potential
rejections in the processing of international and CMA-related payments.
As global payments continue to evolve, Nedbank Namibia remains committed to making cross border banking simpler, clearer and fairer so that our clients can move, trade and travel with confidence. The Common Monetary Area consists of South Africa, Namibia, Lesotho and Eswatini.
